This policy explains how Scent Formulas (“ScentFormulas”, “we”) handles your personal information when you use this website.
Information we collect
- Account information — your email address and authentication details, managed securely by our authentication provider (Supabase).
- Purchase information — records of the formulas you buy and the amount paid. Card details are handled entirely by Stripe; we never see or store your full card number.
- Usage information — basic analytics about how the site is used, to improve it.
- Marketing — your email address if you opt in to our newsletter, until you unsubscribe.
How we use it
To provide your account and deliver the formulas you purchase, to process payments and tax, to provide support, to send transactional emails (such as purchase confirmations), and — only with your consent — to send marketing emails you can unsubscribe from at any time.
Who we share it with
We share data only with the service providers needed to run the site: Stripe (payments and tax), Supabase (accounts and database), our email provider (transactional and marketing email), and our hosting provider. Each processes data on our behalf under their own security and privacy commitments. We do not sell your personal information.
Cookies
We use essential cookies for authentication and to remember your currency preference. Analytics cookies, where used, help us understand site usage. You can control cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw marketing consent at any time. Contact support@scentformulas.com. Deleting your account removes your personal data, subject to records we must retain for legal and accounting purposes.
Data retention & security
We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. We rely on reputable providers with industry-standard security, including encryption in transit.
Contact
Questions about this policy: support@scentformulas.com. Registered entity: Scent Formulas, Australia.